Quiklee - Privacy Policy

Narayan Mart

Last Updated: December 4, 2025

1. Introduction

Narayan Mart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Quiklee (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, use the App's features, or contact customer support.

Personal information may include:

2.2 Automatically Collected Information

When you access the App, we automatically collect certain information about your device, including:

Device Information:

  • Device type and model
  • Operating system and version
  • Unique device identifiers (UDID, IMEI, Android ID)
  • Mobile network information
  • IP address
  • Browser type

Usage Information:

  • Pages or screens viewed
  • Time spent on pages/screens
  • Features used
  • Actions taken within the App
  • Crash reports and performance data
  • Date and time of access

Location Information:

  • Precise location (GPS, with your permission)
  • Approximate location (based on IP address or network)
  • Wi-Fi access points
  • Cell tower information

2.3 Information from Third Parties

We may receive information from:

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to remember your preferences, understand how you use the App, improve App performance, and deliver personalized content and advertisements.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 To Provide and Maintain Our Service

  • Create and manage your account
  • Process transactions and send notifications
  • Provide customer support
  • Deliver requested products or services
  • Send administrative information (updates, security alerts)

3.2 To Improve Our Service

  • Analyze usage patterns and trends
  • Develop new features and functionality
  • Test and monitor the App's performance
  • Fix bugs and technical issues
  • Conduct research and analytics

3.3 To Communicate With You

  • Send promotional emails and notifications (with your consent)
  • Respond to inquiries and support requests
  • Send surveys and questionnaires
  • Provide updates about our services

3.4 For Marketing and Advertising

  • Display targeted advertisements
  • Measure advertising effectiveness
  • Send personalized offers and recommendations
  • Conduct marketing campaigns

3.5 For Security and Fraud Prevention

  • Detect and prevent fraud and abuse
  • Monitor suspicious activity
  • Enforce our Terms of Service
  • Protect against security threats
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Cloud hosting providers (AWS, Google Cloud, Azure)
  • Payment processors (Stripe, PayPal, Razorpay)
  • Analytics providers (Google Analytics, Firebase Analytics)
  • Email service providers (SendGrid, Mailchimp)
  • Customer support tools (Zendesk, Intercom)
  • Push notification services (Firebase Cloud Messaging, OneSignal)
  • Advertising networks (Google AdMob, Facebook Audience Network)

4.2 For Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

4.3 For Legal Reasons

We may disclose your information if required to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our rights, privacy, safety, or property
  • Prevent fraud or security threats
  • Enforce our Terms of Service

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot be used to identify you.

5. Third-Party Services and Integrations

Our App may integrate with third-party services:

Social Media Platforms

  • Facebook Login
  • Google Sign-In
  • Apple Sign-In

Payment Services

  • Razorpay
  • PayPal
  • Google Play Billing

Analytics and Advertising

  • Google Analytics
  • Firebase Analytics
  • Google AdMob
  • Facebook Ads

Maps and Location

  • Google Maps
  • Mapbox

Note: These third-party services have their own privacy policies. We encourage you to review their policies before using their services.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods:

Account information: While account is active + 90 days after deletion
Transaction data: 7 years (for tax and legal compliance)
Support communications: 3 years
Analytics data: 26 months
Marketing data: Until you unsubscribe + 30 days

You can request deletion of your data at any time (see Section 8).

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

Security Measures:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest (AES-256)
  • Secure authentication (bcrypt, OAuth 2.0)
  • Regular security audits
  • Access controls and authentication
  • Firewall protection
  • Secure data centers
  • Regular backups

Limitations:

Despite our efforts, no security measures are 100% secure. We cannot guarantee absolute security of your information. However, we continuously monitor and improve our security practices to protect your data.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

1

Access and Portability

Request a copy of your personal information and receive your data in a portable format

2

Correction

Update or correct inaccurate information and complete incomplete information

3

Deletion

Request deletion of your personal information ("Right to be forgotten")

4

Restriction and Objection

Restrict processing of your information and object to processing for marketing purposes

5

Withdraw Consent

Withdraw consent at any time (where processing is based on consent)

6

Opt-Out of Marketing

Unsubscribe from promotional emails, disable push notifications, and opt-out of targeted advertising

To exercise your rights, contact us at:

privacy@quiklee.co.in

9. Children's Privacy (COPPA Compliance)

Age Restrictions

Our App is NOT intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under 13.

Parental Consent

If you believe we have collected information from a child under 13, please contact us immediately at privacy@quiklee.co.in, and we will delete such information within 30 days.

Parental Controls

Parents can:

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including:

We ensure appropriate safeguards are in place:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting in the App.

Notification of Changes

We will notify you of material changes via:

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

12. Permissions and Access

Our App may request the following permissions:

Permission Purpose Required?
Camera Take profile photos, scan QR codes Optional
Photos/Media Upload profile pictures, share content Optional
Location Find nearby stores, delivery tracking Required
Contacts Invite friends, find connections Optional
Storage Save data locally, cache content Required
Internet Access online features Required
Notifications Send alerts and updates Optional

You can manage permissions in your device settings at any time.

13. Data Breach Notification

In the event of a data breach, we will:

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy:

Company:

Narayan Mart

Address:

Moradabad, Uttar Pradesh, India

Response Time:

We will respond to your request within 30 days

By using our App, you consent to:

You can withdraw consent at any time by:

Thank you for trusting Quiklee with your information

We are committed to protecting your privacy and providing a secure experience

© 2025 Narayan Mart. All rights reserved.